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FREQUENTLY ASKED QUESTIONS


1- What is the correct air pressure for my tyres?

You need to refer to the Vehicle Manufacturers’ handbook to know the correct air pressure for your tyres. Always maintain the correct air pressure so that your tyre stays in perfect condition. Do not forget to check inflation when tyres are cold, and use a good quality tyre gauge.

2. Is the rotation of tyres a must?
Rotating the tyres nullifies the uneven wear developed in a tyre due to vehicle mechanical conditions, road camber, driving habits etc. Rotate the tyres as per the guidelines given by tyre manufacturers or refer to our Tyre Tips

3. How often should I rotate my tyres?
Rotate your tyres at least once in 10,000 kms. Regular tyre rotation promotes uniform wearing of all the tyres of the vehicle. Directional tread design tyres should remain on the same side of the vehicle and be rotated straight forward and straight back.
In a four-wheel vehicle, it is recommended that both pairs of tyres are crossed to their new axle positions. Check your vehicle owner's manual for the manufacturer's rotation recommendations, and also adjust inflation pressures accordingly.

4. Why do my tyres wear out only in the centre?
It is likely that your tyre is over-inflated. This could be leading to wearing out in the centre. Take your vehicle to a service centre and get the air pressure in your tyres corrected.

5. Is it advisable to fit a higher sized tyre than the original fitment?
No. Upsizing of tyres reduces the fuel efficiency of your vehicle. Tyres should always be replaced with the same size designation or as recommended by the vehicle manufacturer.

6. Is it a must to use new tubes with new tyres?
Yes! Old tubes in new tyres may drastically reduce the life of the tyre. Always use the designated tube for the particular type and size of tyre being used.

7. How do I choose the right tyres?
Choose your tyres depending on their application. Different patterns are available for different applications.

8. If I see one-sided wear on my tyres, what should I do?
Get your tyres checked at a reputed service centre for a possible misalignment. You can also rotate your tyres.

9. What is a directional tyre?
Tyre have to be fitted in a same way that they rotate in the direction of the arrow. These tyres have low rolling and resistance.

10. How frequently I should take my car for wheel alignment?
Proper alignment is necessary for even tread wear and precise steering. It is advised to do a wheel alignment whenever you have your tyres changed or when the wheel assembly has been removed and refitted. You should also get your wheels aligned if you see one-sided wear on the tyre. A vehicle is said to be properly aligned when all suspension and steering components are sound and when the tyre and wheel assemblies are running straight. One rule of thumb for our Country is to get wheels aligned every six months. Gentipak's Sales and Services Center will do a proper job.

11. Can I fit a tubeless radial and tube-type radial tyres on the same vehicle?
Yes, but preferably on a different axle and in pairs.

12. How long original equipment tyres last?

It is not possible for General Tyre to state any written mileage promise on any type of tyres as original equipment. As it depends largely on several factors such as styles, construction features, vehicle's applications, geographical conditions, driving habits etc. However, If maintained properly, tyres can run for longer without any difficulties.

13. What is alignment?
A vehicle is said to be properly aligned when the tyre and wheel assemblies are running straight. Proper alignment is necessary for precise steering. Uneven front/rear tyre wear in vehicle's steering response indicate misalignment. The alignment can affect tyre mileage and performance.

14. What is vibration?
Vibration indicates a problem in the car that needs attention. The tyres, suspension system and steering system are the possible cause of vibration. The vibration can lead to excessive tyre and suspension wear, which can be dangerous in driving.

15. Should I provide special attention to my new tyres?
Yes, as new tyres may probably provide different feel from the replaced tyres. It takes a little time to get familiar with the performance and handling of new tyres. Special attention should be provided while braking, accelerating, driving in the rain etc. as these times clearly indicates the noticeable differences.

16. How do I know about the requirement of new tyres?
Tyres with tread wear indicator bars molded into the tread. The tread start showing the solid rubber bars across the tyre width, it is the time to replace the tyre. In addition, visual appearance also provides clear idea about the tyre replacement.

17. Why do tyres need to be balanced?
It is important to have properly balanced tyres for comfortable driving and long tyre life. Unbalanced tyres cause vibration, premature tyre wear as well as wear to vehicle's suspension. Tyres should be balanced when mounting or remounting on wheels.

18. What is the meaning of 'Ply Rating' and 'Load Index'?
Ply Rating is a measure of the strength of bias tyres. The higher the rating number (always an even number), the greater the inflation that a tyre can hold. From that inflation pressure, a load carrying capacity is known from published load/inflation tables. Load Index is a number that represents what load a tyre can carry. A higher number implies a higher load capacity. Once again, the load number must be looked up in a table or read from the tyre stamping.

19. Is it safe to repair a flat tyre?
Your best bet is to make sure your spare tyre is always ready to do the job. Check it regularly for proper air pressure and be sure that it is in good shape.

20. Must I replace my present tyres with the same size tyres?
Never choose a smaller size than those that came with the car. Tyres should always be replaced with the same size designation (or approved options) as recommended by the vehicle manufacturer or General Tyres dealer.

21. What should I do if I notice a vibration?
Vibration is an indication that your car has a problem that needs attention. The tyres, steering system and suspension system should be checked to help determine the possible cause and correction of the vibration. If left unattended, the vibration could cause excessive tyre and suspension wear. It could even be dangerous. Visit Gentipak's Sales and Service Centre for checkup.

22. When buying just two new tyres, should they be put on the front or rear?
When radial tyres are used with bias tyres on the same car, the radials must always be placed on the rear axle. Never mix radial and bias-ply tyres on the same axle. When you select a pair of replacement tyres in the same size and construction as those on the car, we recommend you put them on the rear axle. A single new tyre should be paired on the rear axle with the tyre having the most tread depth of the other three.

23. I have to replace a tyre, can I get any type or brand?
We, the tyre industry, prefer you avoid the mixing of tyre types on a passenger car. This means you should avoid two tyres of Brand A's "123" size tyres with two tyres of Brand B's "456" size tyres, or even two of Brand A's "789" size tyres if reasonably possible. All four should be the same brand and size for best overall performance. Even mixing significantly worn tyres with new tyres of the same type is not encouraged. Mixing may reduce the handling potential of your vehicle. Either buy four tyres of the same type, or at least get two of the same type that is already on the vehicle.

 
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